REVIEWS OF THE WEEK
Exceptional staff, and cleanliness. No dislikes at all.
Traveler - 31 July 2019
(Review via Expedia)
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AN ENJOYABLE STAY
This was our 2nd time at this hotel, and once again was thoroughly enjoyed! The rooms are spacious and beds comfortable. The hallways, carpets and walls are tired and have no art work adorning it,but you don't stay there, so it doesn't really matter... There are 2 x saunas, 1 dry and 1 x wet, and they work fantastically! They have these separate, 1 set for the girls and one for the boys. There is a large hot spa that works well, although I feel it needs a good clean or at least a fresh coat of paint! We enjoyed the hospitality of the club lounge staff,and want to say a HUGE Thank you to Connie, Rupa, Azizan, Irma, Azwa and Irene, who went out of their way to provide exceptional and personal service... The hotel is close walking distance to the major shopping district as well as behind the hotel many restaurants and massage establishments... I would highly recommend this hotel!
777lovetotravel77755 - 31 July 2019
(Review via Tripadvisor)
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PERSONAL
We had a very good stay in Hotel Istana. The staff were very helpful and friendly. Tried out the food in Taman Sari. Quality and taste was superb. The Hi Teahad lots of variety. Overall a superb stay. Fully recommended.
Nurul - 30 July 2019
(Review via Tripadvisor)
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GREAT HOTEL OVERALL
Staff in this hotel are really friendly and helpful. The hotel is near Alor Street. It is within walking distance so we can always walk there conveniently. And the price of this hotel is also great. Would recommend this hotel for sure.
CheungTszP - 30 July 2019
(Review via TripAdvisor)
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Right in the middle of various tall buildings and hotels .....there was something Mystical about this place......a lil bit of old world charm combined with modern luxury.........the beautiful curved stairway, welcome drink of lemon water and chrysanthemum iced tea, the spacious and elegant sitting area in the lobby and basement , the central open courtyard with the pool and palm trees......spacious rooms with plenty of sunlight .....hot bath tub....courteous staff......and Francis playing soulful music near the pool side and making guests happy ....
vandana sharma - 30 July 2019
(Review via Google)
