REVIEWS OF THE WEEK
Hotel room was simple & clean. If you really want to enjoy a hearty hotel breakfast, definitely check out the Taman Sari. A good spread and wide variety of local food available. Remember to try the nasi lemak and especially the chilli paste. Also their nescafe tarik too! Simply superb!
Oh and special mention to their staff Vadhi for making our breakfast experience amazing. He is very attentive and make sures all the guests are well taken care (make sure they are well-fed too) and the plates are cleared timely. A warm & lovely fella i would award him employee of the year!
A season hotel but staff are very friendly, thoughtful & helpful. Thumbs up for food. Very recommended.
Yanto Sugianto - 15 May 2018
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EXCELLENT
Good: Tower view the best view ever. Super clean. Staffs super friendly and helful especially Yusuf and Santish
Khairatul, Malaysia - 14 May 2018
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GREAT STAFF GREAT LOCATION
The team of Hotel Istana made our stay again memorable, the location of the hotel is perfect to discover the city, the outside pool to relax and to chill. The hotel facilities are in good conditions even getting a little tired but the attitude of the staff will make you come back.
Crowlwl, China - 12 May 2018
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CONFERENCE SUPPORT AND FACILITIES WERE VERY GOOD - 13 MAY 2018
As the Conference Organisor, we received the best support from the hotel and F&B Team. The food was really good. It was value for money. The hotel F&B team led by Johnny was efficient and they listened to our needs.
A great hotel under a great F&B team.
Organizer - 13 May 2018
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MACEE PRIVATE EVENT - 4 MARCH 2018
I wanted to inform that the event went really well. That being said your banquet staff was really helpful and I truly appreciate it.
I was really happy when I came in Saturday night to sort things out and your team lead by Mr Johnny got everything all set up before I came in again on Sunday.
Also the signage across the ballroom were really great. It was lovely to have the banquet staff present at all times to make sure that my team can get our things running smoothly.
I received a few feedback about the sounds system in Mahkota 3 Ballroom on how there was echo. And the layout might have been a little too tight in the Mahkota 2 Ballroom (there was traffic in the sides of the fair-and how the square inside was too wide). I understand that if we made the square inside smaller, we might not have been able to fit in the number of tables.
Overall, I had a very positive experience from the whole Istana team. You have been really helpful and VERY ACCOMMODATING which I really appreciate. I really appreciate all the hard work that you and your team have done to make our event a successful one.
Organizer - 5 March 2018
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private WEDDING event - 24 February 2018
I wish to record my sincere thanks and appreciation to Istana Hotel for the smooth running of our luncheon function last Saturday, 24th Feb 2018.
Ms Nadziati Dzulkifli, Assistant Event Services Manager helped us to put the whole event together smoothly. She was very patient with our requests, especially the late addition of tables, and for this I also wish to record my thanks to the Banquet team and to the Chefs.
It was very heart-warming to me personally, to have your team extending such great hospitality and assistance ….. from the Event Services team to Chef Fithri and his team, the Banquet Team under the supervision of En Tasmin, the Technical team, Ms Ruby and Ms Inderjit from the HR Department, and the Security department. It was like having a function with a family.
While all went well, I wish to just highlight one area of concern. A few guests mentioned that the room was a bit warm. The bride’s father also mentioned this to me towards the end of the event. Barring this, your team was at hand to provide all the necessary assistance and cooperation, and the afternoon proceeded very well.
Once again, many thanks and I look forward to future events at Istana Hotel.
Organizer - 28 February 2018
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HSBC PRIVATE EVENT - 3 FEBRUARY 2018
I would like to thank the team especially Winnie Ooi for their dedication to help us to have an eventful night and has gained good feedback from our bosses & employees.
The overall event and coordination sailed very smoothly, Winnie Ooi and the team have done a great job.
Organizer - 5 February 2018
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AFFIN PRIVATE EVENT - JANUARY 2018
Gratitude to you and your fantastic banquet team for making the recent Affin Bank Town Hall event held in January 2018 a successful one.
I personally would like to thank :
1. Winnie - for being patience with our requests. Your professionalism is applaud. Keep up the fantastic job!
2. Jessica - for doing a good job in taking care of the event during Winnie's absence.
3. Hafis - you are simply amazing! During the 3 days events, you are so attentive and detailed in making sure every things works well. Thank you.
Also want to compliment on the team of Chefs for preparing us simple yet delicious tea breaks and meals.
I am definitely looking forward to hold another event with Istana Hotel in near future.
Organizer - 21 February 2018
