REVIEWS OF THE WEEK
best value central location
I've stayed at the Istana several times and always enjoy returning. It's one of Kuala Lumpur's first 5* hotels so it's definitely aging but is very well maintained with spacious comfortable rooms. The excellent service provided by staff generally sets this hotel apart from many in the city. I stayed in a Club Room which is spacious with high ceilings and provided for a comfortable night's recuperation. Staff at the Club Lounge are particularly helpful and attentive: thank you Azizan and Connie! The Lounge offers basic afternoon snacks and a limited range of drinks and food in the evening (but remember the price for the room is limited too). The Lounge also offers breakfast in a much quieter secluded environ than the main breakfast restaurant but the latter also offers an enjoyable experience at an outdoor table by the garden earlier in the morning. The swimming pool is a great place to relax as are the palatial steam room (single sex) and the whirlpool (mixed sex). (Note the pool is at the West Wing and the gym/spa at the East Wing so you have to re-robe to get from one area to the other). I shall return!
Doc888 - 10 September 2019
(Review via Tripadvisor)
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DELIGHT HOLIDAY
It is a delight holiday stay with this hotel. Came from Libya from the night group. A bit nice review about your hotel especially about breakfast and lounge. The food was very good. I like it. A lot of variety food. The lounge so relax and enjoying. The staff was friendly and helpful. Thanks to Maria and Anjelia who always smiling all the time. Love it!
Sarahshibl - 10 September 2019
(Review via Tripadvisor)
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3 night shopping trip
Excellent service on arrival, room immaculate and any issues were dealt with immediately. Daily breakfast were amazing and pool bar service and the Sports Bar was fantastic. All in all, great 3 nights in KL.
tim-tam67 - 10 September 2019
(Review via TripAdvisor)
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AWESOME
Very good staff, nice rooms, fantastic value for money.
Irfan - 10 September 2019
(Review via Booking.com)
